Umbraco Questions Answered

Pricing and working with us

How much does an Umbraco website cost?
Umbraco itself is open source, so there is no licence fee for the CMS. What you pay for is design, development and hosting. Our development…
How much does an Umbraco upgrade cost?
Our Umbraco 13 to 17 upgrade is a fixed price of £8,999 plus VAT. That is the whole job: the upgrade itself, testing, and 30 days of cover a…
What are your hourly and day rates?
Our development rate starts at £80 an hour, and our day rate is £500. For ongoing work, monthly retainers are better value: Essentials is on…
How much does Umbraco hosting cost?
Our managed Umbraco Cloud hosting is £99 a month all-in on the Starter plan. That covers the Umbraco Cloud fee itself plus our managed servi…
How much does an Umbraco support retainer cost?
Our retainers come in three monthly tiers: Essentials at £500 for one day of time, Growth at £950 for two days, and Partner at £1,800 for fo…
Will you sign our NDA?
We do not sign separate NDAs, and the reason is practical rather than principled: our standard contract already contains confidentiality obl…
Do you work with companies in the USA?
Yes, and not as an occasional exception. We run a working setup built specifically for US clients, with a four hour daily overlap with East…
Who will actually work on our website?
The people you meet in the first conversation are the people who do the work. Simon Steed, an Umbraco MVP for 2026, and William Steed, an Um…
How do we get started with you?
Three steps. First, tell us what you need through our contact page, in whatever detail you have; a rough description is fine, and if you do…

Upgrades and migrations

What happens when Umbraco 13 goes out of support?
Umbraco 13 security support ends on 14 December 2026. Your website will not switch off on that date, but from then on any new security vulne…
How long does an Umbraco upgrade take?
For an Umbraco 13 site moving to Umbraco 17, around 21 days end to end. That is the full journey: preparation, the upgrade itself, testing a…
Will our website go down during an Umbraco upgrade?
No. Our upgrades are designed for no downtime at cutover. The upgraded site is built and tested in a separate environment while your current…
Can we move our website to Umbraco from WordPress?
Yes. Moving to Umbraco from WordPress, or from any other platform, is a migration project we do regularly. Your content is exported and rest…
Should we upgrade our Umbraco site or rebuild it?
Upgrade if the site still fits how your business works; rebuild only if it does not. The test is not how old the code is, it is whether the…

Hosting, performance and support

Do we have to use Umbraco Cloud?
No. Umbraco is an open source .NET platform and runs anywhere .NET runs. Umbraco Cloud is the official hosting platform from Umbraco HQ and…
Who handles security patches on our Umbraco website?
If you host with us or hold a retainer, we do, and the commitment is specific: security patches are applied within 48 hours of release. That…
What happens if our website goes down?
On our managed hosting, the answer starts before you notice the problem: monitoring flags the outage to us, and the people who investigate a…
Why is our Umbraco website so slow?
Almost certainly not because it is Umbraco. The platform itself is fast; slow Umbraco sites are slow because of how they were built or where…
Can you take over an Umbraco site another agency built?
Yes. Taking over Umbraco sites built elsewhere is a large part of our work, whether the previous agency has closed, moved away from Umbraco,…
How quickly do you fix problems on a retainer?
The typical first fix on a retainer lands inside 18 hours of you reporting the problem. That is a real figure from how we work, not a contra…
What does an Umbraco retainer include?
A reserved amount of Umbraco specialist time every month, plus the guarantees around it. Essentials at £500 a month reserves one day, Growth…
What happens if we do not use all our retainer days?
Two honest answers. First, a quiet month is never wasted, because part of what a retainer buys is not measured in days used: security patche…

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The company

Simon Antony · a brand of Simplepage Ltd

An Umbraco Silver Partner agency in Llandudno, North Wales and the Isle of Man, building and looking after Umbraco and .NET websites for businesses and agencies across the UK and beyond. Simon Antony is a brand of Simplepage Ltd.

Maesgwyn, 3 Claremont rd,
Llandudno, North Wales, LL30 2UF

Common questions.

Pricing and working with us

Upgrades and migrations

Hosting, performance and support