Our retainers come in three monthly tiers: Essentials at £500 for one day of time, Growth at £950 for two days, and Partner at £1,800 for four days. Every tier buys the same specialists; the difference is simply how much of their time is reserved for you each month. On a retainer, your work is prioritised and the typical first fix lands inside 18 hours. Two protections are built in: we review every plan annually and move you to a smaller tier if you are consistently overpaying, and there is no lock-in trickery in the pricing. Most clients with a business-critical Umbraco site find Growth the right starting point, and adjust from there once real usage is visible.
A retainer is insurance you actually get to use. Instead of hoping nothing breaks, you reserve time each month from people who know Umbraco deeply and, before long, know your site specifically.
Compare that with our standard £500 day rate and you can see the retainer discount at the higher tiers: Growth works out at £475 a day and Partner at £450, and retained clients also jump the queue when something urgent happens. The typical first fix on a retainer is inside 18 hours.
The dishonest version of this business model relies on clients paying for days they never use. We run an annual review of every retainer, and if your usage says you are on too big a plan, we tell you and move you down. It costs us revenue and wins us clients who stay for years, which is the better trade.
Retainer days flex with reality. Busy months can draw on additional time at retainer rates, and genuinely large pieces of work get scoped as projects so your retainer keeps doing its day job. The full breakdown of what each tier includes is on our retainers and support page, and if you are unsure which tier fits, talk to us and we will recommend one honestly.
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An Umbraco Silver Partner agency in Llandudno, North Wales and the Isle of Man, building and looking after Umbraco and .NET websites for businesses and agencies across the UK and beyond. Simon Antony is a brand of Simplepage Ltd.
Maesgwyn, 3 Claremont rd,
Llandudno, North Wales, LL30 2UF